ugdewa linkPrivacy Policy

This page describes what we collect when you use ugdewa link and how we keep that data protected. We at ugdewa link collect personal information only to operate our platform, process your payments, verify your account, and comply with applicable law. We do not sell your data to third parties. Your information is encrypted and stored securely.

Our privacy practices apply to all account holders on ugdewa link, regardless of location. We operate under jurisdiction-restricted terms, meaning our services are available only where local law permits. If you access ugdewa link from Jakarta, Surabaya, Bandung, or Medan, your data is subject to this policy and applicable local regulations.

This policy explains what data we collect, how we use it, who has access to it, and what rights you have. If you have questions about your data or this policy, contact our support team via email or live chat.

What data we collect

We at ugdewa link collect data in three categories:

Account information

When you open an account on ugdewa link, we collect your email address, full name, date of birth, phone number, and residential address. We also collect government-issued ID information (e.g., KTP or passport number) during account verification. This data is required to verify your identity and comply with anti-money-laundering regulations.

Payment information

We collect payment method details when you deposit or withdraw funds. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction ID and timestamp. If you use a mobile banking, local payment, online payment, or e-wallet virtual account, we record your bank account number and transaction details. We do not store your full bank account credentials — only the account number and transaction history.

Activity data

We collect data about your activity on ugdewa link, including which games you play, your bet amounts, your session duration, and your account balance. We also collect your IP address, device type, and browser information. This data helps us detect fraud, improve our platform, and comply with regulatory requirements.

How we use your data

We at ugdewa link use your data for the following purposes:

• Account management: We use your email, name, and ID information to create and manage your account, verify your identity, and process your requests.
• Payment processing: We use your payment method information to process deposits and withdrawals. We share this information with our payment processors (e.g., mobile banking, local payment) only to complete your transaction.
• Fraud detection: We use your activity data, IP address, and device information to detect fraudulent activity and protect your account.
• Regulatory compliance: We use your data to comply with anti-money-laundering laws, tax regulations, and other applicable legal requirements.
• Platform improvement: We use anonymized activity data to improve our platform, fix bugs, and develop new features.
• Customer support: We use your account information to respond to your support requests and resolve issues.

Who has access to your data

We at ugdewa link do not sell your data to third parties. However, we share your data with the following entities:

Payment processors

We share your payment method information with online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet to process your deposits and withdrawals. These companies are bound by confidentiality agreements and use your data only to complete your transactions.

Game providers

We share your account ID and session information with game providers (e.g., Pragmatic Play) so you can access their games on ugdewa link. Game providers use this data only to deliver their games and do not have access to your payment information or personal details.

Regulatory authorities

We may share your data with regulatory authorities, law enforcement, or government agencies if required by law. We comply with legal requests for data disclosure.

Service providers

We use third-party service providers for data storage, email delivery, and customer support. These providers are bound by confidentiality agreements and use your data only to provide services to ugdewa link.

How long we keep your data

We at ugdewa link retain your data for as long as your account is active. After you close your account, we retain your data for a minimum of 5 years to comply with anti-money-laundering and tax regulations. After this period, we delete or anonymize your data.

We retain transaction records (deposits, withdrawals, bets) for at least 7 years to comply with financial regulations. We retain activity logs for at least 2 years for fraud detection and platform improvement purposes.

Your rights

You have the following rights regarding your data on ugdewa link:

• Access: You can request a copy of all data we hold about you. Contact our support team to submit an access request.
• Correction: You can update your account information (email, phone, address) at any time in your account settings. If you need to update your ID information, contact our support team.
• Deletion: You can request deletion of your account and associated data. We will delete your account data after the retention period required by law.
• Portability: You can request a copy of your data in a portable format (e.g., CSV). Contact our support team to submit a portability request.
• Objection: You can object to certain uses of your data (e.g., marketing communications). Contact our support team to submit an objection.

Data security

We at ugdewa link use industry-standard security practices to protect your data. Your payment information is encrypted using SSL/TLS technology. Your account password is hashed and never stored in plain text. We use firewalls, intrusion detection systems, and regular security audits to protect our servers.

However, no security system is completely secure. We cannot guarantee that your data will never be compromised. If you suspect unauthorized access to your account, change your password immediately and contact our support team.

Third-party links

Our platform may contain links to third-party websites (e.g., payment processors, game providers). We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing your data.

Changes to this policy

We at ugdewa link may update this privacy policy from time to time. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of ugdewa link after changes are posted constitutes your acceptance of the updated policy.

Contact ugdewa link

If you have questions about this privacy policy, your data, or our privacy practices, contact our support team:

• Email: [email protected]
• Live chat: Available during business hours on our platform
• Mailing address: Contact our support team for our mailing address

We will respond to your request within one business day. If you are not satisfied with our response, you may file a complaint with your local data protection authority.

Summary

We at ugdewa link collect personal information (email, name, ID, payment details, activity data) to operate our platform, process payments, verify accounts, and comply with law. We use your data for account management, payment processing, fraud detection, regulatory compliance, platform improvement, and customer support.

We do not sell your data to third parties. We share your data with payment processors, game providers, regulatory authorities, and service providers only as necessary to operate our platform. Your data is encrypted and stored securely. You have rights to access, correct, delete, and port your data.

This privacy policy applies to all account holders on ugdewa link. We operate under jurisdiction-restricted terms, and our services are available only where local law permits. If you have questions about your data or this policy, contact our support team via email or live chat.